Privacy policy

Privacy Policy and Protection of Personal Data

1. INTRODUCTION TO THE COLLECTION, PROTECTION, AND PROCESSING OF PERSONAL DATA
We value your privacy and your personal data, which is why Luka Felicijan s.p. pays special attention to their protection.

As users of this website, we inform you that we collect and process your personal data obtained: (i) during registration for online shopping (where we collect: name and surname, address, email address, telephone number, IP address); (ii) during an online purchase (name and surname, address, email address, delivery address, telephone number, purchase time and item details, IP address); (iii) when handling complaints, claims, and other requests (name and surname, address, email address, telephone number, time and content-related details of handling such requests, purchase time and item details); (iv) when subscribing to newsletters (email address) and based on your explicit consent, solely for the purposes you have agreed to; (v) when sending an inquiry; (vi) when registering for workshops, training, or courses; (vii) on the basis of any other explicit consent solely for the purposes and personal data for which you have provided your consent.

We undertake to ensure that the personal data received from you will remain fully stored, protected, and processed by the controller listed below and any contractual processors of personal data. All personal data obtained will be treated in accordance with the highest standards of security and confidentiality and always in compliance with the applicable Personal Data Protection Act (ZVOP-2) and the General Data Protection Regulation (GDPR). Your personal data will be appropriately safeguarded within our company against loss, destruction, forgery, manipulation, or unauthorized access by third parties.

Access to personal data is granted only to authorized employees and contractual processors, to the extent and for the purpose necessary for the smooth execution of work processes, the provision of services, and the fulfillment of rights and obligations under contractual relationships with individual clients.

2. DATA CONTROLLER
Luka Felicijan s.p., Ribarjeva ulica 5, 3000 Celje, Registration Number: 9562508000, Tax Number: 32924160, is the owner and controller of the website https://shamal.si/. The content of the website is the property of the website operator.

Email for communication: info@perut.net.

The website operator uses your personal data solely for the purposes of fulfilling your order or inquiry and performing activities related to your order and the necessary communication. All of the above is carried out in accordance with the purposes for which you have given your consent.

Data collected during purchases will not be shared with third parties. The buyer may at any time request that the provider permanently or temporarily cease to use personal and purchase data for the purposes mentioned above. During the management of personal data, the individual has the right, upon request, to access and update the data in the database. We undertake to ensure that the personal data obtained via the website will remain fully stored, protected, and processed by the website operator, safeguarded against loss, destruction, forgery, manipulation, and unauthorized access or disclosure by third parties.

3. PURPOSE OF COLLECTION AND PROCESSING OF PERSONAL DATA
The website operator processes clients’ personal data within the framework and for the purpose of performing contractual relationships. Based on the contractual legal basis, personal data is processed to the necessary extent for the conclusion of contracts, or upon receipt of an individual’s offer or inquiry, in the phase of various client claims (e.g., complaints, objections, warranty claims).

The website operator informs its clients, users, or other individuals that certain personal data may be processed through automated decision-making, in which case you will be notified in advance if such a method of data collection is used.

We obtain your personal data mostly directly from you through our websites, including browsing the site (so-called cookies), submitting orders, registering, subscribing to newsletters, participating in prize draws, or in direct communication with you.

We collect your personal data to the minimum extent possible, in accordance with the principle of data minimization. You can subscribe to newsletters without registering. When visiting the website, you decide which optional cookies you allow.

We respect your privacy. Our newsletters are occasional and free of charge. If we require your telephone number, it is strictly necessary only for easier delivery and urgent communication related to your order.

By subscribing to newsletters, you consent to receiving general and customized newsletters. This includes news, benefits, offers, promotions, event invitations, invitations to participate in prize draws, surveys, and short articles. You explicitly confirm that you are aware that the content is free of charge and that you may unsubscribe at any time.

4. COLLECTION OF PERSONAL DATA THROUGH COOKIES
The website operator also collects personal data when you visit its websites, namely through cookies, for the purposes of ensuring better functionality and user experience, security, smooth website operation, and for counting users on the website.

What are cookies?
Cookies are pieces of information about user activity online, which most websites store on the devices through which users access the internet, with the purpose of recognizing individual devices. Their storage is under the complete control of the browser used by the user. Users may restrict or disable cookie storage at their discretion. Cookies are not harmful and are always time-limited. Elements in local storage do not have time limits.

Why are they needed?
They are essential for providing user-friendly online services. Interaction between a web user and a website is faster and easier with the help of cookies. They allow websites to remember individual user preferences, interests, and experiences, saving time and making browsing more efficient and user-friendly.

Some concrete examples of use:

  • to improve user experience by adapting website content based on previous visits,

  • to store choices when creating a shortlist of devices and offers and for their comparison,

  • to keep you logged in on parts of the website that require login,

  • to recognize your device (computer, tablet, mobile phone) to adjust content display accordingly,

  • to monitor visits, enabling effectiveness checks of displayed content and ads as well as continuous improvement of the website,

  • they are essential for the functioning of certain services (e.g., online banking, online shops, and other forms of e-business).

5. PROCESSORS OF PERSONAL DATA AND POSSIBLE TRANSFER OF DATA TO THIRD COUNTRIES
In some cases, personal data may also be processed on behalf of and for the account of the website operator by processors, such as companies providing technical support for personal data processing. These mainly include developers and maintainers of IT applications, websites, and information services, developers and implementers of software solutions, processors responsible for providing services necessary for contract execution, such as delivery services and payment system operators.

Some organizations or companies to whom we may disclose your personal data as our processors may be headquartered (parent companies) outside the European Union (EU), i.e., in countries where personal data protection is not regulated to the same standard as within the EU. If your personal data is transferred to third countries (outside the EU), we will ensure the implementation of adequate safeguards for the protection of personal data and fundamental rights and freedoms of individuals in accordance with the applicable legislation.

6. INDIVIDUAL RIGHTS REGARDING PERSONAL DATA PROTECTION
For clarity, your rights related to personal data processing, as set out in the GDPR and ZVOP-2, are briefly listed here: the right to be informed, the right to rectification, the right to erasure, the right to restriction of processing, the right to data portability, the right to object to processing, and the right to lodge a complaint.

By using the website or making purchases, you are informed that: (i) your personal data will be processed in accordance with all applicable legal provisions and for the purposes for which they were collected; (ii) personal data obtained on the basis of consent (your explicit agreement) and for the purposes specified in the consent will be processed until you withdraw your consent. Other personal data collected will be retained exclusively until the expiry of the statutory retention period; (iii) under the law, you have the right to request from the website operator access to data, rectification, erasure, or restriction of processing, as well as the right to object to personal data processing and request data portability.

You may exercise the above rights by submitting a written request to info@perut.net. An individual may revoke consent for data processing at any time, permanently or temporarily, in whole or in part, by submitting a written request to the above physical address (by post) or to the email address. Withdrawal of consent does not affect the legality of processing carried out on the basis of consent before its withdrawal.

The website operator must inform the individual of its decision on the objection within 15 days of becoming aware of it, including reasons and information on the right to appeal to the supervisory authority.

In addition, you may lodge a complaint with the supervisory authority (Information Commissioner of the Republic of Slovenia) if personal data processing is not in compliance with regulations.

We also inform you that personal data may be processed by contractual partners with whom the company has signed data processing agreements, provided that such partners ensure an appropriately high level of data protection.

Your personal data will not be disclosed to third parties except to those entitled under law, contract, or other valid legal grounds.

Regarding personal data processing based on explicit consent, we may also perform automated decision-making, including profiling, for the purposes of analyzing individual preferences, customizing company offers to those preferences, and providing personalized information about products, services, news, and other user experiences.